Terms and Conditions

 

Returns & Exchange Policy

 

Our digital files and downloads are immediately delivered and due to their nature have no ability to be returned. For physical products, please contact us with 14 days of delivery if there is an issue to arrange an exchange or return. Items must be returned within 30 days of original delivery. A 15% restocking fee may apply. Returning shipping is the responsibility of the buyer.

 

Custom orders and designs are final once approved and paid. Due to the nature of a custom piece cancellations are not accepted. Please contacts us if you have any problems with your order as customer satisifaction is our number one priority.

 

Customer service is available Monday – Friday, 9am to 5 pm EDT.

 

Phone: (813) 336-1416
E-mail: [email protected]